WebOps
Digital Infrastructure for Serious Businesses
Managed website operations — from build through ongoing support. Your site runs without you.
Managed website operations
WebOps
Your digital storefront, handled.
We build your website, host it, and manage the entire operation. The site is included.
What's included
- Website built and included
- Hosting, domain, DNS, and SSL management
- Daily backups with restore capability
- Uptime monitoring with alerting
- Security patching and software updates
- Lead-capture verification (tested monthly)
- Google Business Profile kept accurate
- Photos kept current on site and Google (client-supplied)
- Unlimited change requests, one at a time, 2-day turnaround
- Monthly storefront health report
WebOps + Automation
Your storefront works for you.
Everything in WebOps, plus active lead conversion, review management, and Google optimization.
What Automation adds
- Lead routing to your phone in 60 seconds
- Missed-call text-back
- Online booking and quote-request flows
- Automated review requests
- Review monitoring and response management
- Google Business Profile optimization
- Expanded monthly report with response times, reviews, and ranking changes
Managed Ops
Your fractional digital director.
Everything in WebOps + Automation, plus the strategic and execution layer that replaces the need for a full-time digital hire.
Digital Strategy & Oversight
- Quarterly business review — 60 minutes, your numbers, what's working, what's next
- Annual digital roadmap — a written 12-month plan
- Competitive monitoring — we watch your named competitors so you know when they move
Expanded Execution
- Paid advertising management (Google Local Services, Meta)
- Content production — blog posts, service pages, and seasonal landing pages
- Light CRM management and hygiene
Elevated Access
- Direct line — dedicated channel to reach us, not a queue
- 24-hour response on urgent items
- Monthly standing call in addition to the monthly report
Best For
Established owner-operators who want to hand off the entire digital side to someone accountable for the outcome.
Engagements are scoped per organization. Book a call to discuss.
How We Engage
Step 1
Assessment
We evaluate your current digital presence and identify what's working and what isn't.
Step 2
Build
We design and develop your site as part of the engagement, on your content.
Step 3
Launch
Your site goes live under our management. Hosting, monitoring, and support are active from day one.
Step 4
Operate
Ongoing updates, monthly reporting, and continuous oversight. You never touch it.